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This varies greatly depending on the courier you have selected. Generally, orders shipped internationally are in transit for 4 - 22 days. In general, domestic shipments are in transit for 2 - 5 days (c) a replacement item sent to you (if stock is available) Once warranty claim is confirmed, you will receive the choice of: Upon return receipt of items for warranty claim, you can expect Cores to process your warranty claim within 7 days. (Cores) will refund the value of the goods returned but will NOT refund the value of any shipping paid.Ĭores will happily honour any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.Ĭustomers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim. We will notify you once this has been completed through email. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. Return shipping will be paid at the customers expense and will be required to arrange their own shipping. This price will be the final price for shipping cost to the customer.Ĭores will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Payment for shipping will be collected with the purchase. Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service. By placing an order through this Website, you will be agreeing to the terms below. In these instances, we take steps to ensure shipment delays will be kept to a minimum.Ĭores ('we' and 'us') is the operator of () ('Website'). Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. So why wait? Check out our collection of clothing, footwear, and accessories from some of the top brands in the industry today, and start getting that new outfit feeling with Universal Store.Orders are usually dispatched within 2 business days of payment of order and are generally in transit for 2-5 days. And if for any reason you're not completely satisfied with your purchase, we offer a 40-day returns policy. We also offer Click & Collect and same day delivery options for our customers' convenience.

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Plus, we offer free express shipping on all orders over $145 and flexible payment options from Afterpay & Zip, so you can buy now and pay later. Our website is easy to navigate, and our help team is always here to assist in answering any questions you may have about our products or services. In addition to our wide range of products, we're also committed to providing our customers with the best possible shopping experience. Our goal is to provide our customers with a variety of options to fit their unique sense of style and budget, so they can always get that new outfit feeling. Each of these brands offer something unique, from comfortable and stylish clothing to trendy footwear and accessories. As well an exclusive range of Perfect Stranger, Common Need, and Luck & Trouble. We're proud to offer a wide range of products from some of the top brands in the fashion industry, including Birkenstock, Thrills, Abrand Jeans, Wrangler, and Dickies. Since our inception in Brisbane in 1998, we've been committed to bringing our customers the best in trendy, stylish, and high-quality clothing, footwear, and accessories. Welcome to Universal Store, your one-stop-shop for women's and men's fashion online.

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